Shipping Policy

Shipping Policy

At Eyral, we aim to ensure transparent and reliable shipping practices for all orders placed through our platform.

Order Processing

1. Orders are processed after successful order confirmation and payment (if applicable).
2. Processing timelines may vary depending on the seller, product availability, and order volume.
3. Buyers will be notified once the order is confirmed or dispatched.

Shipping Responsibility

1. Shipping and logistics are managed directly by the seller, unless otherwise specified.
2. Eyral acts solely as a facilitation platform and does not control delivery timelines, courier partners, or shipping methods.

Delivery Timeline

1. Estimated delivery timelines are shared by the seller at the time of order confirmation.
2. Actual delivery time may vary due to location, courier service, weather conditions, or unforeseen circumstances.
3. Eyral does not guarantee delivery timelines.

Shipping Charges

1. Shipping charges, if applicable, are determined by the seller.
2. Any additional logistics, packaging, or handling charges will be communicated before dispatch.

Tracking & Communication

1. Tracking details may be shared by the seller, where available.
2. Buyers are encouraged to stay in touch with the seller for shipment-related updates.

Delivery Issues

In case of:

1. Delayed delivery
2. Damaged packaging
3. Missing shipments

Buyers must notify the seller and Eyral support within 48 hours of delivery or the expected delivery date.

Force Majeure

Eyral shall not be liable for shipping delays or failures caused by events beyond reasonable control, including natural disasters, strikes, government actions, or courier disruptions.

Policy Updates

Eyral reserves the right to update this Shipping Policy at any time without prior notice.