Cancellation Policy

Cancellation Policy

At Eyral, we aim to keep the order cancellation process transparent and fair for all users.

Order Cancellation by Buyer

1. Orders may be cancelled only before the dispatch of the product.
2. Once an order has been dispatched or shipped, cancellation will not be permitted.
3. Cancellation requests must be raised through the official communication channels within the allowed time.

Order Cancellation by Seller

1. Sellers reserve the right to cancel an order in cases of stock unavailability, pricing errors, or unforeseen circumstances.
2. Buyers will be informed promptly in such cases.

Cancellation of Services or Subscriptions (If Applicable)

1. Paid services, subscriptions, listings, or promotional packages once activated are non-cancellable and non-refundable, unless otherwise stated in writing.

Refund on Cancellation

1. If an eligible order or service is cancelled successfully, refunds (if applicable) will be processed as per the Refund Policy.
2. Refund timelines may vary depending on the payment method and banking processes.

Non-Cancellable Cases

Cancellations will not be accepted in the following situations:

1. Orders already dispatched or delivered
2. Custom-made or special-order products
3. Services that have already been activated or partially used
4. 
   

Policy Changes

Eyral reserves the right to amend or update this Cancellation Policy at any time without prior notice.